Answers Before You arrive
FREQUENTLY ASKED QUESTIONS
Planning your stay should feel simple.
Whether you are joining us for a romantic stay, family time, a wellness break or simply a few quiet days surrounded by nature, our frequently asked questions are here to help you make the most of your time at Camps Bay Retreat.
If you cannot find the answer you are looking for, our Travel Support team would be delighted to assist.
General
Q: Where is Camps Bay Retreat located?
A: Camps Bay Retreat is located at 7 Chilworth Road in Camps Bay, Cape Town, South Africa, set across four acres of private gardens and forest between the Twelve Apostles and the Atlantic Ocean.
Q: How far is Camps Bay Retreat from Camps Bay Beach?
A: Camps Bay Beach and the promenade are approximately a six-minute walk from Camps Bay Retreat. Glen Beach is even closer, at approximately two minutes on foot.
Q: Is Camps Bay Retreat a hotel or a private nature retreat?
A: It is both. Camps Bay Retreat offers hotel accommodation within a private four-acre nature retreat of forest, gardens and historic grounds.
Q: Is Camps Bay Retreat open to the public?
A: Camps Bay Retreat is primarily reserved for resident guests, members and guests with confirmed bookings. Limited access is available to non-resident guests through selected dining, Spa, padel and Day Retreat bookings.
Q: Is Camps Bay Retreat suitable for a quiet stay in Cape Town?
A: Yes. Camps Bay Retreat is set within four acres of private gardens and forest, offering a sense of privacy and calm while remaining within walking distance of the Camps Bay beachfront.
Q: Does Camps Bay Retreat have Wi-Fi?
A: Yes. Complimentary Wi-Fi is available to guests throughout Camps Bay Retreat.
Q: Does Camps Bay Retreat have parking?
A: Yes. Camps Bay Retreat offers secure on-site parking for guests. Parking is open and uncovered.
Q: Who is Village n Life?
A: Village n Life is the hospitality group behind Camps Bay Retreat, with hotels and retreats in some of the Western Cape’s bucket-list destinations. The collection includes Camps Bay Retreat, The Bay Hotel and Camps Bay Village in Cape Town, Pezula Nature Retreat in Knysna, Harbour House Hotel in Hermanus and The Farmhouse Hotel in Langebaan. From beaches, mountains and city life to whale watching, golf, nature and the West Coast, each destination brings a different experience.
Q: What types of accommodation are available at Camps Bay Retreat?
A: Camps Bay Retreat offers rooms and suites in Earl’s Dyke Manor, the Deck House and Villas 5, 7 and 9, as well as a three-bedroom Family Suite, Forest Pods and Adventure Pads. With each offering something different, our Travel Support team can help you find the stay best suited to you.
Q: What is the difference between Earl’s Dyke Manor, the Deck House and the Villas?
A: Earl’s Dyke Manor offers individually styled rooms and suites with heritage character. The Deck House has a more contemporary feel, with every room opening onto its own deck. Villas 5, 7 and 9 offer individually bookable rooms and suites with varying views and features. Selected rooms have private wood-fired hot tubs, so if this is important to your stay, please check your room features when booking.
Q: Are all rooms at Camps Bay Retreat the same?
A: No. Rooms differ in size, layout, setting and features. Depending on the room selected, you may have ocean or mountain views, a private deck, fireplace, kitchenette, private pool or wood-fired hot tub.
Q: Which rooms at Camps Bay Retreat have private wood-fired hot tubs?
A: Selected rooms, studios and suites in the Deck House and Villas 5, 7 and 9 have private wood-fired hot tubs. The three-bedroom Family Suite also has one. Check the individual room description when booking.
Q: Does Camps Bay Retreat have rooms with ocean views?
A: Yes. Several rooms and suites offer Atlantic Ocean views or partial ocean views, while others look towards the Twelve Apostles, gardens or forest.
Q: Does Camps Bay Retreat have rooms with kitchen facilities?
A: Yes. Selected accommodation includes a kitchen or kitchenette, including the Nature Residence, Nature Studios, Family Suite and selected studios.
Q: Do I need to cross the suspension bridge to reach my room?
A: Guests staying in Villas 5, 7 and 9 cross the suspension bridge from the Manor and Deck House side of the retreat. The bridge crosses the forested ravine with views over the forest canopy and Atlantic Ocean.
Q: Is Camps Bay Retreat suitable for couples?
A: Yes. Camps Bay Retreat is a hidden gem for couples looking for privacy and time together. Set across four acres of gardens and forest, with ocean views and quiet corners throughout, it feels wonderfully removed despite being in the heart of Camps Bay. Sunset from Bella’s patio or the lawns is particularly special.
Q: Which rooms are best for couples at Camps Bay Retreat?
A: Couples can choose from individually styled rooms and suites across Earl’s Dyke Manor, the Deck House and Villas 5, 7 and 9. Selected rooms feature private decks, fireplaces, ocean views or private wood-fired hot tubs, depending on what you would like from your stay.
Q: Can couples book a Forest Spa Pod?
A: Yes. Forest Spa Pods are private treatment spaces designed for two guests. The offering includes a 60-minute massage, refreshments, a seasonal fruit platter and time together in a private wood-fired hot tub among the trees.
Q: Is Camps Bay Retreat suitable for a honeymoon or anniversary?
A: Yes. Camps Bay Retreat is a romantic hidden gem for honeymoons, anniversaries and time away together. Think private wood-fired hot tubs, forest Spa treatments, sunset drinks at Bella’s and evenings on the lawns watching the sun set over the Atlantic.
Q: Is Camps Bay Retreat family-friendly?
A: Yes. Camps Bay Retreat offers family-friendly accommodation and plenty of space outdoors, with gardens, forest paths, the Mountain Nature Pool and padel among the activities available to families.
Q: What family accommodation is available at Camps Bay Retreat?
A: The three-bedroom Family Suite is the largest suite at Camps Bay Retreat. It has three bedrooms, two bathrooms, a lounge with fireplace, dining area, kitchenette, two private decks and a private wood-fired hot tub.
Q: How many guests can the Family Suite accommodate?
A: The three-bedroom Family Suite accommodates up to six adults plus one child.
Q: Do any other rooms accommodate children?
A: Yes. Selected rooms, studios and residences accommodate one child in addition to two adults. Occupancy differs by room, so check the individual room details when booking.
Q: What can families do at Camps Bay Retreat?
A: Families can walk the forest paths and gardens, visit Magic Falls and the nursery, swim in the outdoor pools or the spring-fed Mountain Nature Pool and play padel. There is plenty of space to spend time outdoors together.
Q: Does Camps Bay Retreat offer anything for families who are not staying overnight?
A: Yes. A limited number of pre-booked Family Day Retreats are available, giving families access to selected areas and activities within Camps Bay Retreat.
Q: Is Camps Bay Retreat pet-friendly?
A: Yes. Camps Bay Retreat has a limited selection of pet-friendly rooms. As not all accommodation can accept pets, pet-friendly stays must be arranged in advance with our Travel Support team.
Q: Which rooms at Camps Bay Retreat are pet-friendly?
A: Pet-friendly options include the Nature Residence, selected Nature Studios and Nature Rooms and the three-bedroom Family Suite. Availability should be confirmed with Travel Support when booking.
Q: Is there a fee for bringing a pet?
A: Yes. A fee of R290 per pet per night applies. Additional charges may apply if extra cleaning, repairs or replacement of damaged items are required.
Q: What is provided for my pet?
A: Pet-friendly rooms include two metal bowls, a pet bed suited to your dog’s size and a blanket on request. Pet waste bags are also available. Pet food is not provided.
Q: Can dogs walk around Camps Bay Retreat?
A: Yes. Dogs may join you through the gardens and walking paths but must remain under control and on a hand-held lead.
Q: Can I leave my pet alone in the room?
A: Pets may not be left unattended in a room unless written permission has been granted by Management.
Q: How do I book a pet-friendly stay at Camps Bay Retreat?
A: Contact our Travel Support team in advance as pet-friendly rooms are limited. You will be asked to provide your dog’s size, complete the Camps Bay Retreat Pet Policy before arrival and introduce your pet to Management on arrival.Travel Support Tel: +27 (0)21 430 4000 Email: bookings@campsbayretreat.com
Q: Does Camps Bay Retreat have a Spa?
A: Yes. Mint Wellness Spa at Camps Bay Retreat offers massages, facials and body treatments. Facilities include private treatment rooms, a sauna, steam room, swimming pool and relaxation areas.
Q: Can non-resident guests book Spa treatments at Camps Bay Retreat?
A: Yes. Non-resident guests can book Spa treatments at Camps Bay Retreat, subject to availability. Advance booking is essential.
Q: What are the Forest Spa Pods at Camps Bay Retreat?
A: The Forest Spa Pods are private treatment spaces set among the trees. The offering includes a 60-minute massage, seasonal fruit platter, refreshments and time in a private wood-fired hot tub.
Q: Can I book a Forest Spa Pod for two people?
A: Yes. Each Forest Spa Pod is designed for two guests, making it suitable for couples, friends or a mother and daughter.
Q: What is Forest Bathing at Camps Bay Retreat?
A: Forest Bathing takes place at the Mountain Nature Pool and combines time in a wood-fired hot tub with a refreshing dip in the cool, spring-fed pool. Fresh towels, sparkling wine and a fruit platter are included.
Q: Can non-resident guests book Forest Bathing?
A: Forest Bathing is available to in-house guests or as an add-on to a padel booking or Spa treatment. It cannot be booked as a standalone offering by non-resident guests.
Q: Does Camps Bay Retreat have a sauna and steam room?
A: Yes. Mint Wellness Spa has sauna and steam room facilities. Advance booking is recommended and use is subject to availability.
Q: How do I book a Spa treatment at Camps Bay Retreat?
A: Advance booking is recommended. Mint Wellness Spa Tel: +27 (0)82 303 6719 Email: bookings@mintwellness.com
Q: Does Camps Bay Retreat have a restaurant?
A: Yes. Bella’s Restaurant is located within Camps Bay Retreat and serves breakfast, lunch and dinner, with menus guided by seasonal produce and fresh ingredients.
Q: Can non-resident guests dine at Bella’s Restaurant?
A: Yes. A limited number of lunch and dinner bookings are available to non-resident guests, subject to hotel occupancy. Advance booking is essential.
Q: Can non-resident guests have breakfast at Bella’s?
A: No. Breakfast at Bella’s is reserved for in-house guests.
Q: What time is breakfast at Camps Bay Retreat?
A: Breakfast at Bella’s is served daily from 07:00 to 11:00.
Q: Does Camps Bay Retreat serve afternoon tea and scones?
A: Yes. Freshly baked scones and tea are served daily at Earl’s Dyke Manor from 16:00 to 17:00, a much-loved Camps Bay Retreat tradition.
Q: Can I have a picnic at Camps Bay Retreat?
A: Yes. In-house guests can order a light picnic to enjoy in selected areas of the gardens, beside the stream or on the lawns overlooking the ocean. Picnics can be arranged through Reception.
Q: What are the dining hours at Bella’s Restaurant?
A: Breakfast: 07:00–11:00 Lunch: 12:00–16:00 Tea & Scones: 16:00–17:00 Sundowner Snacks: 17:00–19:00 Dinner: 18:30–21:30
Q: How do I book a table at Bella’s Restaurant?
A: In-house guests can arrange dining through Reception. Non-resident dining is limited and subject to hotel occupancy, so advance booking is recommended. Tel: +27 (0)21 437 8300 Email: bookings@campsbayretreat.com
Q: How big is Camps Bay Retreat?
A: Camps Bay Retreat spans four acres of private forest, gardens and lawns between the Twelve Apostles mountain range and the Atlantic Ocean.
Q: What can I do within the grounds of Camps Bay Retreat?
A: Guests can follow the forest paths, cross the suspension bridge, visit Magic Falls, walk the Clivia Walk, visit the nursery and vegetable garden, swim in the Mountain Nature Pool or simply find a quiet spot in the gardens.
Q: What is the Mountain Nature Pool?
A: The Mountain Nature Pool is a natural, spring-fed pool surrounded by indigenous trees. A nearby wood-fired hot tub can be enjoyed as part of a pre-booked Forest Bathing Experience.
Q: What is Magic Falls?
A: Magic Falls is a small waterfall reached by following a short forest path within Camps Bay Retreat. It is particularly beautiful after rainfall.
Q: What is the Clivia Walk?
A: The Clivia Walk is a shaded forest trail where bright orange clivias put on a striking display from late winter into spring, typically at their best around August and September.
Q: Does Camps Bay Retreat have its own nursery and vegetable garden?
A: Yes. Indigenous plants are grown in the nursery to support ongoing rewilding across the retreat, while herbs and produce from the gardens are used by Bella’s Restaurant.
Q: Where does the water at Camps Bay Retreat come from?
A: Camps Bay Retreat draws water from its own spring, which also feeds the Mountain Nature Pool.
Q: Is there an estate map available?
A: Yes. An estate map is available to help guests find the pathways, pools, gardens and other points of interest across Camps Bay Retreat.
Q: Does Camps Bay Retreat offer guided garden walks?
A: Yes. Every Wednesday at 14:00, guests can join our horticulturist for a guided walk through the gardens and forest, learning about the plants, natural landscape and heritage of Camps Bay Retreat. The walk ends at Bella’s with a seasonal botanical tasting overlooking the gardens and Atlantic Ocean.
Q: What flowers can I see in the gardens at Camps Bay Retreat?
A: The gardens change with the seasons, with agapanthus, erica, clivias, Cape honeysuckle, Cape marguerites and lavender among the flowers you may see. Different plants flower at different times of year, so there is always something new to look out for.
Q: Does Camps Bay Retreat have a padel court?
A: Yes. Camps Bay Retreat has a private padel court with views of the Twelve Apostles mountain range and Atlantic Ocean.
Q: Can hotel guests play padel at Camps Bay Retreat?
A: Yes. In-house guests can book the padel court and enjoy a complimentary introduction session.
Q: Can I rent padel racquets and balls at Camps Bay Retreat?
A: Yes. Racquets and balls are available to rent from the Padel Shop for guests who would like to play.
Q: Is padel difficult to play if I am a beginner?
A: Not at all. Padel is easy to pick up and great fun for beginners. In-house guests can enjoy a complimentary introduction session to learn the basics before taking to the court.
Q: Can non-resident guests play padel at Camps Bay Retreat?
A: Yes. Non-resident guests can play padel through a confirmed booking. Advance booking is required.
Q: How do I book padel at Camps Bay Retreat?
A: Bookings can be made via Playtomic. In-house guests can also contact the Padel Host for assistance. Padel Host Tel: +27 (0)60 619 5390
Q: Is Camps Bay Retreat suitable for a padel group?
A: Yes. Camps Bay Retreat is well suited to friends or groups wanting to stay and play together, with accommodation across the retreat and a private padel court on the property. Our Bespoke Reservations Team can assist with accommodation and padel arrangements for your group. Bespoke Reservations Team Email: padel@villagenlife.travel
Q: Is Camps Bay Retreat easy to walk around?
A: Camps Bay Retreat is best enjoyed on foot, with garden paths and forest trails connecting different areas of the property. The natural terrain includes slopes, steps and uneven pathways in places.
Q: What does the suspension bridge connect?
A: The suspension bridge crosses the forested ravine and links Earl’s Dyke Manor and the Deck House with Villas 5, 7 and 9.
Q: Do I need to cross the suspension bridge during my stay?
A: If you are staying in Villas 5, 7 or 9, you will cross the suspension bridge to reach the Manor and other areas on that side of the retreat.
Q: Is Camps Bay Retreat suitable for guests with limited mobility?
A: Camps Bay Retreat is set across natural terrain with slopes, steps, uneven forest paths and different levels. The suspension bridge also connects Earl’s Dyke Manor and the Deck House with the villas. For these reasons, the property is generally not suitable for guests with limited mobility.
Q: How far is Camps Bay Retreat from Cape Town International Airport?
A: Camps Bay Retreat is approximately 25 km from Cape Town International Airport. Travel time varies depending on traffic.
Q: Can Camps Bay Retreat arrange airport transfers?
A: Yes. Airport transfers and private drivers can be arranged in advance through Reception.
Q: Do I need a car when staying at Camps Bay Retreat?
A: Not necessarily. Glen Beach, Camps Bay Beach, the promenade, restaurants and cafés are within walking distance. Uber is recommended for local travel, while car hire may be useful for longer day trips.
Q: Can Uber collect me from Camps Bay Retreat?
A: Yes. Uber is a convenient option for local travel, with collection at the estate gate.
Q: Can Camps Bay Retreat arrange transport to The Bay Hotel?
A: Yes. Transfers between Camps Bay Retreat and The Bay Hotel can be arranged for in-house guests when booked in advance.
Q: Can Camps Bay Retreat arrange transport for day trips?
A: Yes. Reception can assist with private drivers and transport for day trips around Cape Town and the Western Cape.
Q: What is within walking distance of Camps Bay Retreat?
A: Glen Beach is approximately a two-minute walk away, while Camps Bay Beach and the promenade are approximately six minutes away. Camps Bay’s restaurants, cafés and shops are also within easy walking distance.
Q: What makes Camps Bay a great place to stay in Cape Town?
A: Camps Bay brings together one of Cape Town’s best-known beaches, the Twelve Apostles mountain range and a lively beachfront of restaurants and cafés. It is also well placed for Table Mountain, Lion’s Head and the city centre, making it easy to enjoy both nature and the city from one base.
Q: Is Camps Bay Retreat a good place to stay for the Cape Town Cycle Tour?
A: Yes. Camps Bay Retreat is ideally positioned for the Cape Town Cycle Tour, with the 109 km route passing through Camps Bay on its home stretch. Riders can enjoy a quiet setting before and after race day, while guests also have access to the gym at our nearby sister property, The Bay Hotel.
Q: How far is Camps Bay Retreat from Table Mountain?
A: The Table Mountain Cableway is approximately a 10 to 15-minute drive from Camps Bay Retreat, depending on traffic.
Q: How far is Camps Bay Retreat from Lion’s Head?
A: Lion’s Head is approximately a six-minute drive from Camps Bay Retreat.
Q: How far is Camps Bay Retreat from the V&A Waterfront?
A: The V&A Waterfront is approximately a 15 to 20-minute drive away, depending on traffic.
Q: What other Cape Town attractions are close to Camps Bay Retreat?
A: Signal Hill is approximately nine minutes away by car and Bo-Kaap approximately 12 minutes. The Two Oceans Aquarium and V&A Waterfront are approximately 15 to 20 minutes away, depending on traffic.
Q: Is Camps Bay Retreat a good base for sightseeing in Cape Town?
A: Yes. Camps Bay Retreat offers easy access to Cape Town’s beaches, mountains and major attractions while providing a private setting to return to at the end of the day.
Q: What day trips can I take from Camps Bay Retreat?
A: Popular day trips include Chapman’s Peak Drive, Robben Island, the Stellenbosch Winelands and Cape Point. Reception can assist with private drivers and transport arrangements.
Q: Is Camps Bay Retreat suitable for international visitors to Cape Town?
A: Yes. Camps Bay Retreat offers a private nature setting in Camps Bay with easy access to Cape Town’s beaches, mountains and major attractions.
Q: Can Camps Bay Retreat arrange an airport transfer?
A: Yes. Airport transfers and private drivers can be arranged in advance through Reception.
Q: Can the hotel assist with transport and day trips in Cape Town?
A: Yes. Reception can assist with private drivers and transport for day trips around Cape Town and the Western Cape.
Q: What is the best way to get around Cape Town from Camps Bay Retreat?
A: Walking is ideal for Camps Bay Beach and the promenade, while Uber is recommended for local trips. Car hire or a private driver may be more convenient for full-day outings.
Q: Can I combine my stay at Camps Bay Retreat with other Village n Life hotels?
A: Yes. Guests can combine their Cape Town stay with sister properties in Hermanus, Langebaan and Knysna, making Camps Bay Retreat a convenient starting point for a longer South African itinerary.
Q: Is Camps Bay Retreat a historic property?
A: Yes. Camps Bay Retreat has a history spanning more than a century, with Earl’s Dyke Manor at the heart of the property.
Q: When was Earl’s Dyke Manor built?
A: Earl’s Dyke Manor was completed in 1929 and was designed by architect William Hood Grant for Friedrich Wilhelm Knacke.
Q: Is the original Manor still part of Camps Bay Retreat?
A: Yes. Earl’s Dyke Manor remains the historic heart of Camps Bay Retreat and includes guest rooms and suites, Bella’s Restaurant, the Library and Lounge.
Q: What is the history behind the Mountain Nature Pool?
A: The spring-fed Mountain Nature Pool dates back to the early history of Earl’s Dyke and was created within the natural ravine below the Manor. Today, it remains one of the property’s most distinctive features.
Q: How has Camps Bay Retreat changed over the years?
A: The property has grown from the original Earl’s Dyke Manor to include the Deck House, Villas 5, 7 and 9 and Forest Spa Pods, while its gardens, forest and indigenous plant life continue to be cared for and restored.
Q: Can I visit Camps Bay Retreat for the day without staying overnight?
A: Yes. Camps Bay Retreat offers a limited number of pre-booked Day Retreats, giving non-resident guests the opportunity to spend time within the property without an overnight stay.
Q: What Day Retreats are available at Camps Bay Retreat?
A: Current offerings include the Leisure Day Retreat and Family Day Retreat. Forest Bathing is also available to in-house guests or as an add-on to selected Spa and padel bookings.
Q: What is included in the Leisure Day Retreat?
A: The Leisure Day Retreat includes a 60-minute massage at Mint Wellness, a light breakfast or lunch at Bella’s, a guided padel introduction and access to the Mountain Nature Pool, estate grounds and nature paths.
Q: Does Camps Bay Retreat offer a Day Retreat for families?
A: Yes. The Family Day Retreat includes use of a Mountain Nature Pod and wood-fired hot tub, access to the Mountain Nature Pool, a light picnic and a family padel introduction.
Q: Do Day Retreats need to be booked in advance?
A: Yes. Day Retreats are limited to a small number of non-resident guests and advance booking is essential.
Q: Can I bring my pet on a Family Day Retreat?
A: Yes. Pets are welcome on the Family Day Retreat, subject to the Camps Bay Retreat Pet Policy and completion of the required indemnity form.
Q: Do Camps Bay Retreat guests have access to The Bay Hotel?
A: Yes. Camps Bay Retreat guests enjoy shared privileges at The Bay Hotel, our beachfront sister property in Camps Bay, including access to selected pools, the gym and dining venues.
Q: Can Camps Bay Retreat guests visit Sandy B Private Beach Club?
A: Yes. Camps Bay Retreat guests can enjoy access to the adults-only Sandy B Private Beach Club at The Bay Hotel, subject to availability and access arrangements.
Q: Can I dine at The Bay Hotel while staying at Camps Bay Retreat?
A: Yes. Camps Bay Retreat guests have preferred access to dining and drinks at Bistro@TheBay, Caamil’s Bar and Sandy B Private Beach Club.
Q: Is transport available between Camps Bay Retreat and The Bay Hotel?
A: Yes. Transfers between Camps Bay Retreat and The Bay Hotel can be arranged for in-house guests when booked in advance through Reception.
Q: Can I combine Camps Bay Retreat with other Village n Life hotels?
A: Yes. Guests can extend their stay to sister properties including Harbour House Hotel in Hermanus, The Farmhouse Hotel in Langebaan and Pezula Nature Retreat in Knysna.
Q: What is Camps Bay Retreat doing to care for its natural environment?
A: Camps Bay Retreat takes a practical approach to environmental stewardship, from protecting and restoring indigenous vegetation to responsible water use, local sourcing and reducing food waste. The on-site nursery also supports the ongoing rewilding of the four-acre property.
Q: Where does the Mountain Nature Pool get its water?
A: The Mountain Nature Pool is fed by fresh mountain water flowing from Table Mountain and Glen Forest.
Q: How does Camps Bay Retreat conserve water?
A: Yes. Natural spring water is used in the wood-fired hot tubs and is cycled back into the gardens and surrounding streams. Guests are also encouraged to reuse towels during their stay to help reduce unnecessary water use.
Q: Are the swimming pools at Camps Bay Retreat environmentally considered?
A: Yes. The outdoor pools are solar heated, while the Mountain Nature Pool uses a natural filtration system.
Q: Does Camps Bay Retreat grow its own plants, herbs and produce?
A: Yes. The nursery grows indigenous plants for use across the property, while the herb and vegetable garden includes rosemary, spinach, cauliflower, spring onion, aubergine and chillies. Fruit trees include almond, peach, nectarine, plum and cherry.
Q: How does Camps Bay Retreat support biodiversity?
A: The gardens are continually being restored with indigenous vegetation. Wild Olive, Wild Peach and Yellowwood trees are among the species being planted to provide habitat for local wildlife and support the natural Western Cape landscape.
Q: How does Camps Bay Retreat manage food waste?
A: Bella’s Restaurant uses a Bokashi system to turn food waste into compost, which can then support the gardens.
Q: Does Camps Bay Retreat source locally?
A: Yes. Camps Bay Retreat prioritises local suppliers for items including furniture, throws, hot tubs and other materials. Invasive alien wood is also used for wood fires, making use of plant species removed from local ecosystems.
Q: What is the Village n Life Travel Club?
A: The Village n Life Travel Club is a complimentary membership programme for guests who stay at Village n Life hotels and retreats. Members enjoy preferential accommodation rates, selected offers and personalised booking support across the Village n Life collection.
Q: Who can join the Village n Life Travel Club?
A: Anyone can join the Village n Life Travel Club. Membership is designed for guests who would like to enjoy added benefits when booking directly with participating Village n Life hotels and retreats.
Q: What are the benefits of joining the Village n Life Travel Club?
A: Members enjoy preferential accommodation rates when booking directly with Village n Life, early access to selected packages and travel releases, invitations to selected events and personalised booking support. Additional benefits may be available during your stay, subject to availability.
Q: Does Village n Life Travel Club membership cost anything?
A: No. Membership is complimentary, with no sign-up or membership fees.
Q: Can I use my Travel Club membership at Camps Bay Retreat?
A: Yes. Camps Bay Retreat is part of the Village n Life collection and Travel Club members can enjoy applicable member benefits when booking directly and staying at the retreat.
Q: Which hotels and retreats are part of Village n Life?
A: The Village n Life collection includes The Bay Hotel, Camps Bay Retreat and Camps Bay Village in Cape Town, Pezula Nature Retreat in Knysna, Harbour House Hotel in Hermanus and The Farmhouse Hotel in Langebaan.
Q: Can the Travel Club help me plan a stay at more than one Village n Life hotel?
A: Yes. The Travel Club team can help you combine stays across Village n Life hotels and retreats, making it easy to include Cape Town, Knysna, Hermanus or Langebaan in your Western Cape itinerary.
Q: Where can I learn more about the Village n Life Travel Club?
A: Visit the Village n Life Travel Club website for current membership benefits and more information about joining. www.vnltravelclub.com
Q: Do you work with travel agents and tour operators?
A: Yes. Camps Bay Retreat works with travel agents, tour operators and destination management companies from around the world.
Q: How do travel professionals make reservations?
A: Travel professionals can book directly through our Travel Support team.
Q: Who should travel professionals contact?
A: Trade Support: trade@villagenlife.trade Groups: groups@villagenlife.trade Events: enquiries@villagenlife.events
Q: Can Camps Bay Retreat be included in Western Cape itineraries?
A: Yes. Camps Bay Retreat works particularly well as part of a Western Cape itinerary, combining a stay in Cape Town with destinations such as Hermanus, Langebaan and Knysna.
Q: Do you offer group rates?
A: Yes. Group rates are available subject to group size, travel dates and availability.
Q: Can site inspections be arranged?
A: Yes. Site inspections can be arranged by prior appointment.
Q: What time is check-in?
A: Check-in at Camps Bay Retreat is from 14:00.
Q: What time is check-out?
A: Check-out is at 11:00.
Q: Do you offer complimentary Wi-Fi?
A: Yes. Complimentary Wi-Fi is available throughout Camps Bay Retreat.
Q: Do you have backup power during load shedding?
A: Yes. Camps Bay Retreat has backup power to help ensure guests remain comfortable during power interruptions.
Q: Can non-residents visit Bella’s Restaurant?
A: Yes. A limited number of non-resident dining bookings are available by prior reservation, subject to occupancy and availability.
Q: Is Camps Bay Retreat suitable for guests looking for privacy and quieter surroundings?
A: Yes. Set across four acres of private gardens and forest, Camps Bay Retreat offers privacy and a sense of calm while remaining within walking distance of the Camps Bay beachfront.
Q: Why do guests return to Camps Bay Retreat?
A: Guests return for the combination of nature, heritage and privacy, together with individual accommodation, personal service and the feeling of being away from the city while still in Camps Bay.

